When you register for our block-of-the-month quilt programs, it is understood that you are registering for the entire program. We will abide by this policy and prepare a kit for you each month with the understanding that you will remain in the program for the duration.
We understand, however, that things happen. If something happens that causes you to need to cancel, please let us know right away! Should you need to cancel before the program is over, however, there will be a cancellation fee of $50.00. Any programs or groups that have a flat upfront fee are not eligible for cancellation and/or return.
Often times we provide complete products (pattern, background, etc.) on our BOM programs during the first month. This is for your convenience and to protect against possible dyelot changes in the fabrics. In these cases, if a cancellation is made by the customer before the 6th month, a fee for the full amount of the items (pattern, background, etc) will be charged to the credit card you have provided along with the cancellation fee.
M&E tries to hold back extra fabric that is available for you to purchase at a small price. Please just call and discuss it with us! We will do our best to help you fix your mistake.
M&E does not charge a start-up fee for our BOM programs. However when you sign up we are taking your word that you are committed to the program for the duration of the program. Since there are no start-up fees, that is why there is a cancellation fee if you discontinue the program.
If you are signing up for a Block of the Month and already have the book/pattern, let us know When possible, we can exclude the pattern and set up a store credit for you. All pre-cut applique (or laser-cut) programs are excluded from this as we MUST include the pattern with our program due to copyright laws.